Our eBay StoreTerms Stock Photos: The photos displayed within our listings are Stock Photos provided by eBay and the publisher as a visual aid. They don’t seem to be actual photos of the physical item for sale and Will have to not be relied upon as a basis for edition or condition.Customer Service: Please contact us via eBay messages when you’ve got any questions or concerns regarding your order. Our customer service department is to be had M-F from 8:00am to 4:00pm PST. Our response time for email inquiries is 24 to 48 hours or 2 business days (M-F).PLEASE NOTE: Will have to you submit an email inquiry on a Friday after 3:00pm, your inquiry is probably not responded to until the following Monday.Feedback: Feedback is left for buyers after purchase has been completed. Will have to our products and services meet your satisfaction, your feedback would be greatly appreciated. Will have to you have a subject matter or problem with your order, we request the opportunity to make amends or get to the bottom of the issue before feedback is left. Your satisfaction is our highest priority!Disclaimer: This item is also a de-commissioned library book and would possibly not include its CD, dust cover, access code and/or accessories.